SUPPORT VIA CHAT

From 8 a.m. to 5 p.m. on weekdays

DIRECT LINE

Call us at +32 (0) 56 20 00 00

EMAIL SUPPORT

Email to info@skylux.be

REACHABLE VIA WHATSAPP

Click here for WhatsApp

WhatsApp Support

For direct assistance via WhatsApp, we kindly ask you to scan the attached QR code or click on the button below. This will enable us to immediately process your request and quickly provide you with the necessary support via WhatsApp.

Scan the QR code or click here
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Practical information - we are happy to help you

General information and opening hours

Below you will find our general information:

Phone: +32 (0) 56 20 00 00
Email: info@skylux.be
VAT number: BE 0416 659 342
Address: Spinnerijstraat 100, 8530 Stasegem, Belgium.

Opening hours:

  • Monday to Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 4 p.m.
  • Saturday and Sunday: closed
Our location and contact information for questions and remarks

Visit only possible by appointment for end customers.
Address: Spinnerijstraat 100, 8530 Stasegem, Belgium.
Opening hours:

  • Monday to Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 4 p.m.
  • Saturday and Sunday: closed
Pickup address for your Skylux products

Pickup only possible by appointment for end customers.

Address: Venetiëlaan gate 17 - 18, 8530 Stasegem, Belgium.
Opening hours:

  • Monday to Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 4 p.m.
  • Saturday and Sunday: closed
Return your order to this address

Address: Boerderijstraat 3 - zone B1050, 8530 Stasegem, Belgium.
Opening hours:

  • Monday to Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 4 p.m.
  • Saturday and Sunday: closed

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Our answer to all your questions

We find it important to assist our customers as quickly as possible with their questions and remarks. Whether it's a technical question, a quote request, or a complaint, we strive to provide a response within 24 to 48 hours on business days.

Our customer service is ready to help and guide you throughout the entire process, from ordering to delivery. We understand that time is crucial and that you want to be helped as quickly as possible. That's why we have optimised our processes and continuously invest in training and technologies to improve the quality and speed of our service.

In short, you can count on fast, efficient, and reliable service. Any questions or remarks? Do not hesitate to contact us and we will do our best to assist you as soon as possible.

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